Accessibility Statement

1. Our Commitment

Nexora Cyprus is committed to ensuring digital accessibility for all users, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards across nexoracyprus.com. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Our accessibility efforts include:

• Providing text alternatives for non-text content.
• Ensuring sufficient colour contrast between text and backgrounds.
• Making all interactive elements keyboard-navigable.
• Using semantic HTML so screen readers can interpret page structure correctly.
• Labelling all form inputs and interactive controls.
• Avoiding content that flashes more than three times per second.

2. Known Limitations

While we strive for full accessibility, we are aware of the following limitations:

• Language: The primary content of this website is in English. Machine-translated versions of pages (available in 8 additional languages) may contain linguistic nuances that affect readability for some users.
• Older PDF documents: Some downloadable PDF documents published before 2024 may not be fully tagged for screen reader compatibility. We are progressively remediating these documents.
• Third-party embeds: Certain embedded tools or widgets provided by third parties may not fully meet WCAG 2.1 AA standards. We work with our vendors to address these gaps where possible.

3. Reporting Accessibility Issues

We welcome feedback on the accessibility of nexoracyprus.com. If you experience barriers that prevent you from accessing any part of our website, or if you notice content that does not meet the accessibility standards described above, please let us know.

Please email us at hello@nexoracyprus.com with the subject line Accessibility Feedback. Please include:

• A description of the accessibility barrier you encountered.
• The URL of the page or section where the issue occurs.
• The assistive technology or browser you are using (if applicable).

We aim to respond to accessibility feedback within 5 business days.

4. Alternative Ways to Access Our Services

If you are unable to access any information or service on this website due to an accessibility barrier, we are happy to provide the information to you in an alternative format. You can reach us through:

• Email: hello@nexoracyprus.com
• Phone: +357 96 818318
• WhatsApp: Message us on WhatsApp

Our team is available Monday to Friday, 09:00–18:00 Cyprus time (EET/EEST).